Mastershield - Poor support
Purchased 8 years ago. The guy we bought from no longer in business. Found someone in Missouri but he wants $250 to just come out. Poor support. Don't buy from this company.
Had Mastershield by the regional installer and it never worked from the beginning. The installer returned to modify the gutters and valleys which made it worse not to mention the horrible, unsightly metal work at the end of all but two of my gutters. After seeing that...Read more
I didn't like
- Installation quality and performance
- Poor customer service
We bought the Mastershield gutter guards in 2015, ever since then the water runs off the roof and on the stairs and all around the house. It is like we don't have gutters! The ice builds up on the front and back steps in the winter. We are constantly using tons of salt...Read more
Mastershield - TERRIBLE RIP OFF FRADULENT
They are terrible with customer service. My gutter clogs and the "mastershield" came undone. They wouldnt return my calls until i turned them into the BBB. Terrible customer service and product dont waste your money with them!!
This is a franchised operation that appears to be run like a timeshare sales organization. In order to have the privilege of having one of their prestigious franchisees come out to your house to try to sell you $30/linear foot gutter guards, all homeowners on the deed...Read more
I didn't like
- Inconsistent and arrogant communications
I was told that the mesh would never clog, in the spring when the trees are budding the fine partical s clog the mesh. I was told that the gutter would handle the rain comming off the roof, it doesn't, the rain run down the roof and over the gutter onto my sidewalk and...Read more
Mastershield Gutter Guards Review
Don't bother to call Mastershield at 1-877-532-3627. You will end up talking to a female with a gray hair across her ***. Need I say more.
I had the MasterShield Gutter Guards installed 7 years ago (cost $9500). Within a few years the guards turned black and became clogged; when it rains the water cascades over the gutters in some areas. Turns out the gutter guards are not self cleaning and according to...Read more
I installed MasterShield Gutter Guard about 7 years ago. I am now 7 years after installation, and am getting water damage in my house as a result of either poor installation or a poor product. When it rains, water runs over the gutters, not into them, and in the...Read more
Roxbury Township, New Jersey
I didn't like
- Lack of communication
- Product causing damage to my house
- Unable to get a response from the company
I had these installed in 2007. The demo they did at my house showed how the water flowed through. Stainless steel meant no rust...guaranteed they'd work for my lifetime. They were fine for a year or two. However, I soon noticed ice backing up on the roof and...Read more
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